It was 8:00 a.m. on the dot when a truck pulled into my driveway followed by three other vehicles. My neighbors might have thought I was holding a breakfast party, but that was not the case. It was window cleaning day.
Exactly on time, it was the cleaning crew from Mark’s Carpet Cleaning, based in my town of Wellsboro, PA.
As usual, I was impressed by their punctuality which has been matched by my appreciation for the high level of quality service they consistently provide and their overall respect for each other, as well as for me and for my home.



A business client who is part of a team coaching group, related her frustration with her boss about not complying with the openness the team is attempting to practice. She sees her boss as actually slowing down progress since he seems to not have a “heart”.
At one time or another we have all been in the position to help or support another person.
Imagine this: Your life is a bus. It moves along the road of time. It may slow down for the turns in the road as they show up…some will be hard with sharp corners, others, gradual and easy.
After doing an online self assessment, I was noted to have scored high in the category of encouragement. When I paused to think about my high appreciation for hearing kind, compassionate and encouraging words from those that love me, I realized that encouragement not only feels good to me, it also gives me courage. This may have already occurred to you, but prior to this ah-haaa, I never noticed the word “courage” was within “encouragement”.